START

If you know exactly how you are going to start to think about something the rest follows much more easily.

OPERATION

Ask the question:

Where do I start?

You choose from a number of possible operations, many of which have been covered in previous thinking lessons: PMI, CAF, C&S, AGO, APC, FIP, OPV, recognise, analyse, compare, select, find other ways, etc.

Which operation you choose depends on two things:

1. The type of situation.

2. What you want to end up with.